A Birthday Gift For You

Offer begins at 12:00a.m EDT on the date your unique Birthday code is emailed to you.  Your unique Birthday code is valid for 30 days from the date of receipt. Enter your unique Birthday code at checkout to receive a complimentary Cologne 30ml with your purchase of $50 or more* at JoMalone.com and Jo Malone London Free Standing Stores. Offer not valid at Jo Malone London counters inside department or specialty-multi stores, or in Travel Retail locations. Offer is available only for U.S. residents who have entered their birthday month and day in their account profile and subscribed to receive Jo Malone London emails. You must be signed-in to your registered account to use your Birthday code.  Email address provided at checkout must match the email address on the account profile. Offer code is non-transferable and can be used one time only per person or email address. Minimum purchase amount does not include the purchase of eGift cards, Gift Cards, gift subscriptions, shipping and handling, sales tax, engraving fees, gift wrap fees, items noted as ineligible, or items that are not in stock at the time of purchase. Cannot be applied to employee orders, previously placed orders, or orders placed after the close of the offer. Once redeemed the offer is not returnable and has zero cash value. Limit one promotional code per order; samples may not be combined. All orders are subject to authorization. Only authorized purchases will be processed and shipped. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of offer and to modify or cancel this promotion due to system error or unforeseen problems. Offer is subject to change without notice. Other restrictions may apply.

When do I receive a Birthday code?

Your unique birthday code will be emailed to you on the birth date registered in your account following spend of at least $115 in the year prior with Jo Malone London online or in free standing stores.

How do I receive a Birthday code?

Your unique birthday code will be emailed to you on the birth date registered in your account following spend of at least $115 in the year prior with Jo Malone London online or in free standing stores.

How long do I have to redeem my Birthday code?

Your Birthday code is emailed to you on your birthday and is valid upon receipt for 30 days.

How do I use my Birthday code?

On your birthday, you will receive an email with a unique Birthday code to claim a full-size cologne with any $50 purchase within the next 30 days. Simply sign in to your registered account, enter your code at checkout on jomalone.com or share the code with an associate at Jo Malone London Free Standing Stores to enjoy your exclusive gift!

Once I use my Birthday code, how to I re-enroll in the program for my next Birthday?

If you are already enrolled in the Birthday Program, after you use your Birthday code simply start shopping again in your registered account!  You will receive your Birthday code (emailed to you on your birthday) if you've entered your date of birth in your Jo Malone London account and have made a purchase using the same account at Jo Malone Free Standing Stores or jomalone.com within the past 12 months. The status for your Birthday reward resets to zero after the Birthday code is used. 

Do I need to subscribe to jomalone.com emails to receive my Birthday code?

Yes, you do need to subscribe to jomalone.com emails to receive my Birthday code.

If I unsubscribe to jomalone.com emails will I still receive my Birthday code?

You do need to subscribe to jomalone.com emails to receive your Birthday code. You’re always welcome to resubscribe to jomalone.com emails to receive your birthday code!